Our Services

Simplify with Adminify

_{We'll help organise your common administrative tasks to keep your business running smoothly}

• Creation and updating of standard operating procedures, operations manuals and step by step guides for your internal processes
• Organising files into easily located files and folders
• Removal of duplicated information and placed into one simple document
• Adding branding to all documents and correspondence
• CRM clean up and data entry
• Organisation of your inbox

Get in touch about Simplify with Adminify

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General Administration

_{Outsource the day to day tasks that keep you from growing your business effectively}

Administration is vital to ensure the smooth running of a business. It is also the most time consuming, repetitive tasks which can be a chore. At Adminify, we're extremely organised (why keep documents if you can’t find them?). When you work with us, we're not looking to re-invent the wheel when your processes work, but we're great at seeing a problematic process, and making them more simple and efficient.

Adminify covers all of your admin needs:

• Creating and updating databases & spreadsheets
• Audio transcription
• Data entry & organising files
• Diary management and arranging appointments, booking meeting rooms and conference facilities
• Sickness/Holiday cover for calls and emails

Get in touch about General Administration

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Customer Care

_{We'll handle customers to keep them up to date both promptly and courteously}

What is a business without customers/clients? We're friendly, compassionate and great at building relationships, with long-term experience in customer care this gives us the skills needed to create trust with customers and clients.

• Customer service support to customers calling, emailing, live chatting or instant messaging
• Liaising with your customers to keep them up to date
• Responding to queries, updating customers
• Creating and sending quotes to your customers
• Contacting clients on your behalf
• Ensuring contact details are correct and up to date
• Resolve customer issues via phone, email, post or social media
• Web chat response and management

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Credit Control

_{A common time-sink for small businesses, our Credit Control service helps you to minimise the time spent on finance tasks}

• Creating and sending Invoices
• Chasing of overdue payments
• Resolving queries both internally and externally around payments and outstanding invoices
• Posting and allocating information, receipts, delivery notes, invoices to accounting systems

Get in touch about Credit Control

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E-commerce Website Management

_{Keeping your inventory filled, so you can make sales}

• Maintaining website, including updating product listings
• Processing orders, returns, exchanges and refunds
• Providing quotations to customers
• Responding to customer queries
• Maintaining inventory stock levels and purchasing of new items
• Product research

E-commerce Website Management examples:

Get in touch about E-commerce Website Management

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